and increase revenue per user, with visibility into your audience behavior and segments.
by identifying user's life cycle and consumption trends in and out of the video playback.
by understanding user preferences and interaction with your platform.
by understanding which content performs best. Reduce ad drop offs and optimize ad placement in the different positions.
Efficently accomplish your goals with precisely segmented and advanced A/B/n testing. Optimize the performance of your new releases, configurations and setups also for your content arrangement.
Determine whether you are performing at industry levels with benchmark KPIs to stay on track.
to understand recurrent issues, their causes and the impact of anomalies on your customer base in real time.
Improve your first call resolution rate and understand if refunds are legitimate based on the customer experience.
Maximize subscribers’ retention and customer loyalty and minimize subscribers’ churn by understanding their consumption trends and experience track record, so you can concentrate on bringing in new ones. Latest capabilities include fraud detection.
Test decisions applying A/B Testing and Multivariate Testing (MVT) on precisely segmented users samples within your audience based on any desired parameters including predictive churn algorithms.
Gain full, objective visibility into ad performance in real time to optimize ad strategy with control of its impact on your audience.
Determine if you are performing at industry levels to focus on what’s working and improve on what’s not, helping you prioritize improvement opportunities and set realistic goals.
Gain full visibility over your users’ activities from a single control panel. See data of each user and every play to enable faster incident resolution time for your Customer Support team.
The easiest way to monitor and identify critical problems in your service. We provide detailed information about the error generated, cause, size and scope of the error.
Ensure in real time end-to-end the availability of your delivery network (up-time) by choosing the right CDN in real time to ensure your target QoS/QoE based on your own predefined rules