Academy blog

Join our next webinar! How to Reduce Churn in Online Video

Get Your Viewers to Keep Coming Back: How to Reduce Churn in Online Video

You never get a second chance to make a strong first impression. That’s true in life and it’s true for your video experience. Long buffering, poor video quality and a clunky advertising delivery are all examples of negative customer experiences which results in less return visits and in the case of a subscription service – churn.

Join Alberto Gómez and Iddo Shai as they present how to prevent bad video experiences and gain actionable insights for continuous service improvement, using NPAW technology. You will learn how to build effective freemium and free trial offers and how to track the viewer’s experience. They will also review the most important KPIs you must monitor to deliver a superior viewing experience.

Iddo Shai, Director of Product Marketing, Kaltura
Alberto Gómez, VP of Product Management, NPAW

Session 1: March 1, 2016, 1PM EST / 10AM PST
Session 2: March 3, 2016, 1PM CET / 8PM SGT




James Noeker on February 12th 2016

Most Recent Posts

How COVID-19 is Changing Online Streaming Behavior Globally

The outbreak of the COVID-19 virus is drastically changing user behavioral patterns worldwide. As the virus spreads, streaming video providers must contend with sudden changes in variables including rising economic pressures, altered routines, moods, and priorities. We have gathered together a series... 

27 Mar

Demystifying Analytics Plugin Integrations for Video Providers

For video providers in today’s fast-moving media ecosystem, the ability to adapt to new developments is crucial. In order to stay relevant and maintain their place in their users’ content streaming habits, they need to constantly be on the frontier of technological developments to optimize their... 

11 Mar

A Roadmap to a Long Term In-Stream Video Ads Strategy

The video streaming industry is still new, which means that even major players are still figuring out whether and how to deliver in-stream video ads through the infrastructure that they have. As a recent report for AdAge points out, “there’s an opportunity to do better and to define a whole new genre... 

26 Feb