Academy blog

SmartUsers

Gain unprecedented knowledge to maximize subscribers’ retention and customer loyalty and minimize subscribers’ churn by understanding their consumption trends and experience track record, so you can concentrate on bringing in new ones. Its latest improvements allow SmartUsers to go one step further in assisting you, it now can detect fraudulent use of your service. This insight is key in understanding how your users use your platform to both develop strategies and adjust offerings.

newadmin on January 11th 2018

Most Recent Posts

Introducing the YOUBORA Mobile App

As the streaming market matures and user expectations surge, the ability to immediately detect issues and share up-to-date reports across an organization is becoming an essential part of the day-to-day work lives of video industry professionals. In response, NPAW has launched the YOUBORA mobile app,... 

10 Jun

How to Weigh the Impact of Offline Downloads on your Streaming Service

As streaming becomes an ever-more established behavioral trend globally, online video providers are faced with a double-edged sword. Demand for online video is higher than ever, but so too is competition for space in consumers’ viewing habits. User expectations are on the rise and, as it is easier... 

3 Jun

How COVID-19 is Changing Online Streaming Behavior Globally

The outbreak of the COVID-19 virus is drastically changing user behavioral patterns worldwide. As the virus spreads, streaming video providers must contend with sudden changes in variables including rising economic pressures, altered routines, moods, and priorities. We have gathered together a series... 

27 Mar