Ensuring customers have a reliable and constant video playback experience is an increasingly important success factor for streaming services. Poor video quality, buffering, or a lack of player functionality can all negatively affect the user experience and turn customers away.
In this webinar, Nice People At Work (NPAW) and castLabs demonstrate how utilizing robust player software, analytics, and business intelligence can provide ideal streaming experiences to maintain customer satisfaction. Join Alberto Gómez and Thasso Griebel to learn how measuring and tracking Quality of Experience (QoE) can present actionable insights to prevent your users from facing unintended playback issues.
Session 2 (US): Wednesday Oct 26 at 13:00pm EDT – 10:00am PDT
Register here now!