Trusted by the world’s most successful broadcasters, OTTs, telcos and media groups

YOUBORA Infinity is the most advanced and holistic suite of integrated video analytics and BI for broadcasters, OTTs, telcos and media companies to help you make data-driven, business, operational and technical decisions to drive performance and maximize revenue across your entire video service.

Benefits Of Using YOUBORA Infinity

Reduce Churn With Churn Predicition

and increase revenue per user, with visibility into your audience behavior and segments.

Proactively Manage Your Customer Base

by identifying user’s life cycle and consumption trends in and out of the video playback.

Optimize Content Discovery, Recommendation Algorithms & Its Display

by understanding user preferences and interaction with your platform.

Increase Ad & Content Efficency

by understanding which content performs best. Reduce ad drop offs and optimize ad placement in the different positions.

A/B/n Testing

Efficently accomplish your goals with precisely segmented and advanced A/B/n testing. Optimize the performance of your new releases, configurations and setups also for your content arrangement.

Industry Performance

Determine whether you are performing at industry levels with benchmark KPIs to stay on track.

Monitor Service Performance (QoS & QoE)

to understand recurrent issues, their causes and the impact of anomalies on your customer base in real time.

Improve Customer Service

Improve your first call resolution rate and understand if refunds are legitimate based on the customer experience.

SmartModules

SmartTracking

Gain full visibility over your users’ activities from a single control panel. See data of each user and every play to enable faster incident resolution time for your Customer Support team.

SmartReports

Generate detailed custom data reports to facilitate internal reporting and progress on defined metrics and internal KPIs.

SmartAlerts

The easiest way to monitor and identify critical problems in your service. We provide detailed information about the error generated, cause, size and scope of the error.

SmartUsers

Maximize subscribers’ retention and customer loyalty and minimize subscribers’ churn by understanding their consumption trends and experience track record, so you can concentrate on bringing in new ones.

SmartAds

Gain full, objective visibility into ad performance in real time to optimize ad strategy with control of its impact on your audience.

SmartTrends

Determine if you are performing at industry levels to focus on what’s working and improve on what’s not, helping you prioritize improvement opportunities and set realistic goals.

SmartSwitch

Ensure in real time end-to-end the availability of your delivery network (up-time) by choosing the right CDN in real time to ensure your target QoS/QoE based on your own predefined rules