Trusted by the world’s most successful broadcasters, OTTs, telcos and media groups
YOUBORA Infinity is the most advanced and holistic suite of integrated video analytics and BI for broadcasters, OTTs, telcos and media companies to help you make data-driven, business, operational and technical decisions to drive performance and maximize revenue across your entire video service.
Benefits Of Using YOUBORA Infinity
Reduce Churn With Churn Predicition
and increase revenue per user, with visibility into your audience behavior and segments.
Proactively Manage Your Customer Base
by identifying user’s life cycle and consumption trends in and out of the video playback.
Optimize Content Discovery, Recommendation Algorithms & Its Display
by understanding user preferences and interaction with your platform.
Increase Ad & Content Efficency
by understanding which content performs best. Reduce ad drop offs and optimize ad placement in the different positions.
Efficently accomplish your goals with precisely segmented and advanced A/B/n testing. Optimize the performance of your new releases, configurations and setups also for your content arrangement.
Determine whether you are performing at industry levels with benchmark KPIs to stay on track.
Monitor Service Performance (QoS & QoE)
to understand recurrent issues, their causes and the impact of anomalies on your customer base in real time.
Improve Customer Service
Improve your first call resolution rate and understand if refunds are legitimate based on the customer experience.
Maximize subscribers’ retention and customer loyalty and minimize subscribers’ churn by understanding their consumption trends and experience track record, so you can concentrate on bringing in new ones.
Determine if you are performing at industry levels to focus on what’s working and improve on what’s not, helping you prioritize improvement opportunities and set realistic goals.
Gain full visibility over your users’ activities from a single control panel. See data of each user and every play to enable faster incident resolution time for your Customer Support team.
The easiest way to monitor and identify critical problems in your service. We provide detailed information about the error generated, cause, size and scope of the error.
Generate detailed custom data reports to facilitate internal reporting and progress on defined metrics and internal KPIs.
A CDN switching technology for optimizing multi-CDN delivery. Based on real-time data, enable a TV quality viewing experience while saving on delivery costs, by choosing the most suitable CDN for every view.
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