What is the user journey really like for SVODs? Where should you focus your efforts to increase acquisition and retention? This infographic helps explain how you, as a video streaming service, should prioritise efforts, why it is important to have full visibility of your platform and how your users interact with it, as well as what actions each department should carry out.
Wondering how to approach the errors that scare away your viewers? Download this infographic depicting the general scenario of errors affecting the QoE of VOD and Live video providers. We also analysed the data per device and found some relevant trends that you will definitely want to keep an eye on.
In the first installment of our “The Pillars of Video Performance’ series, we look into exactly what buffering is, why it happens and what the best services in the industry like to see when they look at their buffer ratio. This includes the crucial metrics and KPIs to track in order to understand where buffering is coming from, the impact of high buffer ratios on total playtime as well as how this can be monitored and controlled in order to boost QoE and stop user churn.
During the World Cup 2018, NPAW has gathered data and visualized it in this white paper in order to give exclusive insights and industry-leading information regarding how users behave while consuming international sporting content. Using both quantitative and semantic information, this report has taken a look at and visualized how users behave on both a grand and small scale. We have been digging deep into individual situations and seeing how events like penalties, goals and extra time affect concurrent viewers and how valuable this information is to media services.
Essential guide to churn behavior. In this White Paper, we dig into the data from several leading video service providers to tease out behavioral differences between those who churn and those who don’t.
How to leverage the latest video delivery and analytics technology to deliver high-quality experiences that wow!
In this White Paper, we will delve into the economic context of live streaming and explore why it makes financial sense for service providers to raise their streaming games to new levels. We will spell out and describe the components that must be managed for the optimization of live streaming. As well as show the findings of NPAW’s research and data.
In this White Paper, we will explore the rapidly evolving world of live sports streaming. We will examine the prime technical challenges that live streaming presents.
First impressions matter. A strong enough impression can lead to a quick judgment or at least a working hypothesis. In either case, what is sensed upfront is hard to erase.
Your audience expects “broadcast quality” from your online video but are you meeting their needs? In this White Paper, you’ll learn what you must do to optimize the Quality of Experience and assure that you are consistently delivering the best possible video.
YOUBORA helped FOX+ prioritise devices across 4 countries and improve the overall viewer experience with advanced analytics. Download the case study to find out more!
Download the case study and learn how beIN SPORTS gained understanding of audience behavior and consumption patterns to make editorial decisions with YOUBORA.
The challenge: Use a business intelligence tool to monitor service quality and guide and monitor platform improvements across a wide array of platforms and devices to proactively assess and troubleshoot issues, minimize tickets.
The goal: Ensuring the best possible quality of experience (QoE) as the critical factor to keep existing customers to attract marketing budgets.
The goal: Deliver the same top-of-the-class quality video to every end user globally.
Explore how to improve your video quality of experience by gaining visibility on your platform performance and knowing your audience through a series of KIP’s to follow when jumping aboard the Asian online video playground.
In this webinar, online video experts Marc Maycas (VP of Product Solutions at NPAW) and Thasso Griebel (Technical Lead Mobile Development at castLabs) will assess the necessity for a deeper focus on offline playback and the importance of still measuring QoE for offline experiences based on the latest offline metrics.
Explore video quality & consumption trends in Asia. Our team of video data analysts has produced this material for OTTs, broadcasters, telcos and media companies to be aware of what KPIs are the pertinent when striving towards improvement or expansion into Asian markets.